The 7 Deadly Sins of Social Media

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1. Failure To Use A Social Schedule

Planning your posts in advance, by choosing what content will be posted on which platform at what time, means no more stressful content hunts to find something to post TODAY. You can even queue up posts in advance saving you time and allowing peace of mind.

2. Using The Same Plan For All Platforms

Social platforms vary so much in post life span (how long it takes for your post to be buried under newer posts) and newsfeed algorithms, so using the same plan for all accounts is a huge mistake! For example Facebook posts that get little to no reach or engagement can reduce reach and engagement on other posts by telling Facebook your page’s posts aren’t interesting. A Facebook posts life span can be as long as days. So you want to be careful how often you post as over posting and recycling content too much can annoy your following. Tweets have a life span of roughly 20 minutes so you can tweet much more often and even repeat content.

3. Ignoring Optimal Posting Times

Failing to post at the most opportune times is a far too common mistake. This means posting whenever you feel like it instead of at the times your audience is online and ready for your content. With platform tools like Facebook Insights giving us lots of information on when our audiences are online there really is no excuse for posting at bad times. There are many tools to help you do this like platforms own analytics and Buffer’s Optimal Timing tool.

4. Favouring Promotion Over Content

Social media can be a great way to reach customers but if all your posts are just promotion you risk annoying your followers instead of converting them into customers. Instead use great content to engage your followers and show authority in your industry. It’s also a great way to share the voice and beliefs of your company. If you create or curate interesting relevant content your followers will thank you for it by engaging. The general rule for keeping your accounts followable is 80% content and 20% promotion.

5. Buying Likes Instead Of Earning Them

Paying for followers is one of the biggest mistakes you can make on social media. All likes and followers are not created equal. Having followers that choose to follow you because they’re interested in your brand or company means having access to interested potential customers, bought likes/followers are unlikely to be customers and are often fake accounts. Large fake followings lower your engagement score (the % of followers that engage with your content) making your content look bad which on platforms like Facebook can mean reduced reach to followers for all posts. If you were to instead spend that money on ads or investing in content instead of buying likes you can grow an audience that is far more likely to turn into actual customers.

6. Ignoring Ads

Facebook ads, even with a small budget, are truly worth it when done right. Just a $10 budget can help you reach well-targeted potential customers. Although many platforms are offering paid services they’re not all created equal so be sure to do your research before beginning a campaign.

7. Poor Hashtag Habits

On platforms like Instagram and Twitter hashtags are how new followers find you, so be sure to use them and use them well. Research hashtags by seeing how many results they have when searched on each platform you’re using and check out the tags being used by successful accounts in your industry. On Twitter it’s best to stick to just a few key hashtags at the end of your tweet where as on Instagram you’re allowed up to 30 hashtags and they’ll be hidden by a “read more” button after roughly 170 characters so you don’t have to worry about lots of hashtags bulking up your perfectly worded caption.

Effective use of social media can help a business grow, provide great customer service, and provide insights on customers. Make sure to avoid the 7 Deadly Sins of Social Media to make the most of your brands social presence.

Don’t Rely On Sound In Video Content

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Recently I was scrolling through Facebook and happened upon a strange video of a man painting a canvas yellow, holding his head oddly close to the brush as he painted. After watching the video for a while I decided to turn the sound on, and was shocked to find that the man was screaming into the paint. Without sound the video made no sense, with sound it made more sense (at least in terms of why his face was so close to the canvas). There’s two lessons to be learned from this: the first is that sound can play a huge part in videos and the second is that videos that depend on sound can miss out on an audience due to that dependence on sound. (check this video out here ) Videos that rely on sound are suffering on social media, due to that reliance.

Video is the latest craze in social media. Video content has the best ROI, and is being introduced and improved on many social platforms including Facebook, Instagram and Whatsapp. But just making video content isn’t enough, if your video content depends on the audience listening as well as watching you’re in for a big surprise. 85% of Facebook video content is watched without the sound on. This isn’t due to an active deaf community on Facebook, it’s due to our modern relationship to technology.

Consider that most users are mobile users, 56.6%, access Facebook on a mobile device rather than a computer, and 75% of video views on Facebook come from mobile devices. This indicates that many are checking Facebook while out and about living their lives. Whether you’re on the bus or waiting in line at the bank, checking Facebook is a great way to entertain yourself. Watching a video with sound requires either headphones or annoying everyone around you. And even when users are wearing headphones it would mean turning off whatever they’re already listening to to listen to a video. Most users are not willing to turn sound on. And since Facebook videos start playing (without sound) automatically being able to grab and hold onto your audience’s attention without sound can make a huge difference in the success of your content.

Watching videos without sound has become so common that captioning a video “turn sound on for this” for videos that need sound is growing trend, like the scream-painting video. Media outlets like Mic use videos with text on-screen paired with background music, so the video can communicate its message without sound but with sound turned on, you have the added treat of complimentary music.

Planning for soundless viewing can actually be a blessing. No need to record voice narration with expensive sound equipment in a perfectly quiet room. Instead, great video content can be created with beautiful visuals and a little typing.

I’m going to end this post with a few tips for soundless videos: First, make sure the visuals are interesting, attention grabbing images with easy to read fonts to help grab and keep the audience’s attention. Then, remember to be short and sweet a long video is likely to lose viewers part way through so try and get your message across without wasting your audience’s time with unrelated information or visuals. And of course, remember to keep the quality as high as you can get it.

*In February 2017 Facebook announced they would slowly roll out facebook videos automatically playing with sound, this feature will gradually roll out over the course of 2017. Have videos in your news feed begun playing with sound? Let me know in the comments!